Privacy Policy and Cookie Management
Privacy Policy
In light of the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That is why we are committed to respecting the confidentiality of the personal information we collect.
Collection of Personal Information
We collect the following information:
➢ Last Name
➢ First Name
➢ Email Address
➢ Phone Number
➢ Company
The personal information we collect is gathered through forms and through the interactivity established between you and our website. We also use cookies and/or log files to collect information about you.
Forms and Interactivity
Your personal information is collected through contact forms. We use the information collected for the following purposes:
➢ Providing information
➢ Initiating contact.
Right of Opposition and Withdrawal
We are committed to offering you the right of opposition and withdrawal regarding your personal information.
The right of opposition is understood as the possibility offered to users to refuse that their personal information be used for certain purposes mentioned at the time of collection.
The right of withdrawal is understood as the possibility offered to users to request that their personal information no longer appear, for example, in a mailing list.
To exercise these rights, you can contact us:
➢ Postal address: 17 rue Jilali El ➢ Oraibi, Casablanca
➢ Email: contact@hellodesk.ma
➢ Phone: +212 522 46 64 55
Security
The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
➢ SSL Protocol (Secure Sockets Layer)
➢ We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your information.
Cookie Management Policy
We place great importance on your privacy. On this page, we explain how we use cookies and what this means for you and your data.
Definition of Cookies
Cookies are small text files that are stored on your computer, tablet or mobile phone. They are NOT dangerous for your device and do not harm your security. Furthermore, contrary to popular belief, they have nothing to do with viruses, such as "Trojan horses". When you visit a website, cookies allow it to remember you and your behavior on that site each time you visit it again. This allows you to enjoy an optimal online experience. If you would like to learn more about cookies, you will find plenty of information online.
Cookie Permission Control
If you do not wish to receive cookies, you can modify your browser settings to be notified when you receive them or to reject them. You can also delete cookies that have already been set.
Use of Cookies
Our website uses Google Analytics, a service that transmits website traffic data to Google's servers located in the United States. This service uses cookies to study website usage and traffic, in order to improve your experience with our systems and to obtain statistics on the data collected.
A "User ID" is used on this website. It serves as an alias in Google Analytics. Google connects your online behavior and the User ID to a profile. Google Analytics tracks your activities anonymously across multiple devices (tablet, PC, smartphone, etc.).
Google may also transfer this information to third parties when required by law, or when such third parties need to process the information on behalf of Google. Google will not associate your IP address with any other data it holds. Google will only receive the User ID, and not the information contained in the aforementioned profile or other personal data about you. A summarized version of the created profile is accessible to us. We do not attach any of your other personally identifiable data to the profile linked to a User ID.
You can request that your usage not be tracked via your user ID by sending an email to contact@hellodesk.ma
Cookie Control
You can control and/or delete cookies as you wish. However, you will probably not be able to use all the features or services of this website if cookies are rejected. For additional information about cookies, visit http://www.aboutcookies.org
User Agreement
By continuing to use our website, you agree to the insertion of cookies on your device. If you choose not to receive our cookies, we cannot guarantee that your browsing experience will be as complete as intended.